When a utility line is struck, scraped, or compromised, the clock instantly starts ticking. Under Louisiana law, there is no such thing as a "minor scratch" that can be covered ... Get the Scoop – Damage Reporting
A utility operator's protection is only as good as the service area maps they provide to Louisiana 811. If your digital notification database is outdated, you will either be flooded ... Get the Scoop – IMAP (Members Only)
Whether you are an industry veteran or new to the field, staying compliant with Louisiana’s changing damage prevention statutes is non-negotiable. State law mandates that at least one individual on ... Get the Scoop – Excavator Training 101
Transitioning from the legacy application to Louisiana 811's modern ticketing platform, this session provides an essential introduction to ITICnxt. Unlike older software, ITICnxt completely flips the process—submitting a locate request ... Get the Scoop – ITICnxt – Ticket Creation Basics
One of the most common pitfalls in damage prevention is mismanaging a ticket’s lifespan. Filing an "Update Ticket" at the wrong time can leave your job site entirely unprotected or ... Get the Scoop – Update Tickets
Mastering Positive Response: Statuses, Compliance, and Liability The days of assuming it is safe to dig simply because the "mark-by" time has passed are entirely over. Under Louisiana's fortified Damage ... Get the Scoop – Positive Response