Events

Whether you are an industry veteran or new to the field, staying compliant with Louisiana’s changing damage prevention statutes is non-negotiable. State law mandates that at least one individual on every active excavation or demolition site must complete a certified annual training provided by the Regional Notification Center. This introductory session acts as the ultimate ... Get the Scoop – Excavator Training 101

Transitioning from the legacy application to Louisiana 811's modern ticketing platform, this session provides an essential introduction to ITICnxt. Unlike older software, ITICnxt completely flips the process—submitting a locate request now starts with mapping an aerial photo of your work area rather than ending with it. This webinar offers a step-by-step walkthrough of the platform’s ... Get the Scoop – ITICnxt – Ticket Creation Basics

One of the most common pitfalls in damage prevention is mismanaging a ticket’s lifespan. Filing an "Update Ticket" at the wrong time can leave your job site entirely unprotected or result in costly, unnecessary delays. With Louisiana’s recent legislative changes tightening accountability for both excavators and operators, knowing exactly when and how to use the ... Get the Scoop – Update Tickets

Mastering Positive Response: Statuses, Compliance, and Liability The days of assuming it is safe to dig simply because the "mark-by" time has passed are entirely over. Under Louisiana's fortified Damage Prevention Law, Positive Response is not just a convenient communications system—it is a strict legal requirement. This framework completely shifts field liability, making it mandatory ... Get the Scoop – Positive Response

When a utility line is struck, scraped, or compromised, the clock instantly starts ticking. Under Louisiana law, there is no such thing as a "minor scratch" that can be covered up or ignored. Failing to immediately and properly report a facility strike exposes an organization to severe civil penalties, immediate worksite shutdowns, and catastrophic financial ... Get the Scoop – Damage Reporting

With the recent passage of Louisiana's new damage prevention amendments, clear and immediate documentation is everything. This session introduces Ticket Talk, Louisiana 811’s powerful new two-way chat feature built directly into the ITIC system. Instead of playing phone tag or dealing with communication gaps, Ticket Talk allows excavators and facility operators to chat directly in ... Get the Scoop – Ticket Talk