Events

Mastering Positive Response: Statuses, Compliance, and Liability The days of assuming it is safe to dig simply because the "mark-by" time has passed are entirely over. Under Louisiana's fortified Damage Prevention Law, Positive Response is not just a convenient communications system—it is a strict legal requirement. This framework completely shifts field liability, making it mandatory ... Get the Scoop – Positive Response

Transitioning from the legacy application to Louisiana 811's modern ticketing platform, this session provides an essential introduction to ITICnxt. Unlike older software, ITICnxt completely flips the process—submitting a locate request now starts with mapping an aerial photo of your work area rather than ending with it. This webinar offers a step-by-step walkthrough of the platform’s ... Get the Scoop – ITICnxt – Ticket Creation Basics

An emergency ticket is a powerful tool designed to bypass standard wait times when public safety is on the line—but it is also one of the most heavily scrutinized and ... Get the Scoop – Emergency Tickets (Excavators & Members)

The days of assuming it is safe to dig simply because the "mark-by" time has passed are entirely over. Under Louisiana's fortified Damage Prevention Law, Positive Response is not just ... Get the Scoop – Positive Response

When a utility line is struck, scraped, or compromised, the clock instantly starts ticking. Under Louisiana law, there is no such thing as a "minor scratch" that can be covered ... Get the Scoop – Damage Reporting

A utility operator's protection is only as good as the service area maps they provide to Louisiana 811. If your digital notification database is outdated, you will either be flooded ... Get the Scoop – IMAP (Members Only)