Transitioning from the legacy application to Louisiana 811's modern ticketing platform, this session provides an essential introduction to ITICnxt. Unlike older software, ITICnxt completely flips the process—submitting a locate request ... Get the Scoop – ITICnxt – Ticket Creation Basics
One of the most common pitfalls in damage prevention is mismanaging a ticket’s lifespan. Filing an "Update Ticket" at the wrong time can leave your job site entirely unprotected or ... Get the Scoop – Update Tickets
Mastering Positive Response: Statuses, Compliance, and Liability The days of assuming it is safe to dig simply because the "mark-by" time has passed are entirely over. Under Louisiana's fortified Damage ... Get the Scoop – Positive Response
When a utility line is struck, scraped, or compromised, the clock instantly starts ticking. Under Louisiana law, there is no such thing as a "minor scratch" that can be covered ... Get the Scoop – Damage Reporting
With the recent passage of Louisiana's new damage prevention amendments, clear and immediate documentation is everything. This session introduces Ticket Talk, Louisiana 811’s powerful new two-way chat feature built directly ... Get the Scoop – Ticket Talk