Get the Scoop Online Meetings

Transitioning from the legacy application to Louisiana 811's modern ticketing platform, this session provides an essential introduction to ITICnxt. Unlike older software, ITICnxt completely flips the process—submitting a locate request now starts with mapping an aerial photo of your work area rather than ending with it. This webinar offers a step-by-step walkthrough of the platform’s ... Get the Scoop – ITICnxt – Ticket Creation Basics

An emergency ticket is a powerful tool designed to bypass standard wait times when public safety is on the line—but it is also one of the most heavily scrutinized and legally restricted ticket types in Louisiana. Misusing an emergency ticket to skip a standard 48-hour routine wait time can lead to severe civil penalties, immediate ... Get the Scoop – Emergency Tickets (Excavators & Members)

The days of assuming it is safe to dig simply because the "mark-by" time has passed are entirely over. Under Louisiana's fortified Damage Prevention Law, Positive Response is not just a convenient communications system—it is a strict legal requirement. This framework completely shifts field liability, making it mandatory for utility operators to log their status ... Get the Scoop – Positive Response

When a utility line is struck, scraped, or compromised, the clock instantly starts ticking. Under Louisiana law, there is no such thing as a "minor scratch" that can be covered up or ignored. Failing to immediately and properly report a facility strike exposes an organization to severe civil penalties, immediate worksite shutdowns, and catastrophic financial ... Get the Scoop – Damage Reporting

A utility operator's protection is only as good as the service area maps they provide to Louisiana 811. If your digital notification database is outdated, you will either be flooded with irrelevant "out-of-boundary" tickets or—worse—miss critical locate requests near your actual buried lines. This member-exclusive session provides a deep dive into IMAP, the online database ... Get the Scoop – IMAP (Members Only)

Whether you are an industry veteran or new to the field, staying compliant with Louisiana’s changing damage prevention statutes is non-negotiable. State law mandates that at least one individual on every active excavation or demolition site must complete a certified annual training provided by the Regional Notification Center. This introductory session acts as the ultimate ... Get the Scoop – Excavator Training 101